Medical Office Billing Trainee Instructional Script The aggregation Process By: Angelina Crudo University of Phoenix, Axia The Flow chart explains; the basic stairs in the aesculapian throwaway collections process and each pointer point to the way in which the flavours should be used. The setoff step is to billhook and explain the medical office financial policy. This is to assure the unhurried leave completely understand solely financial responsibilities. At the time of visit the longanimous is calculate and informed of the come and any remaining balances. Thirty unrivalled days afterwards the billing date if there is any remaining balances the medical office pull up lay on the line track the overdue bill by using the age report. An automatic reminder notice will be issued and a second billing statement will be displace to the longanimous by mail (Valerius et al., 2008) When these steps are un rattlingized in resolving the overdue bill the next step is for the collection specialist to call the uncomplaining of of region role concerning the delinquent bill. The collection specialist should call the uncomplaining at least once daily and leave three messages to the patient role per week. The collection specialist should not call a patient concerning a debt before 8a.m. in the morning and after 9 p.m. at night. Once the call has been connected the caller should be identified along with the practice, and the purpose of the call. The specialist should inform the patient of the status of his or her account and what needs to be restore to resolve the issue (Valerius et al., 2008) Confirm and verify that the patient has real a bill in the mail and remind the patient of the office financial policy. I f the patient becomes irate, restrain from r! etaliation and sailplaning by to be polite and schoolmaster. Discuss the debt in a professional manner; if possible try to arrange an episode plan. The patient should...If you want to get a full essay, pronounce it on our website: OrderEssay.net
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